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What information do we collect and why?

Account and user information. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications).


Your files. Our products are designed as a simple way to produce 3D Visualisations and prepare CAD and BIM files for 3D Visualisation. To make this possible, we store your uploaded files on our secure infrastructure. 

Marketing. We give users the option to use some of our Services free of charge. These free Services are made possible by the fact that some users upgrade to one of our paid Services. If you register for our Services, we will, from time to time, send you information about upgrades when permissible. Users who receive these marketing materials can opt out at any time. If you don’t want to receive a particular type of marketing material from us, please click the ‘unsubscribe’ link in the corresponding emails.

We sometimes contact people who don’t have an Amutri account. For recipients in the EU, we or a third party will obtain consent before getting in touch. If you receive an email and no longer wish to be contacted by Amutri, you can unsubscribe and remove yourself from our contact list via the message itself.

Basis for processing your data. We collect and use the personal data described above to provide you with the Services in a reliable and secure manner. We also collect and use personal data for our legitimate business needs. To the extent that we process your personal data for other purposes, we will always ask for your consent.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information and files that you give us such as your name, address, email address and design files. Your personal and non-personal information will be used for the specific reasons stated above only.

Why do we collect information?

We collect information relating to how you use our Services, including actions you take (such as sharing, editing, and viewing). We use this information to:

  • Provide, improve and promote our Services and protect Amutri users.

  • Provide our Users with ongoing customer assistance and technical support;

  • Be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • Comply with any applicable laws and regulations.

How do we store, use, share and disclose personal information?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. We use them to help users navigate our website efficiently and perform certain functions. We also use them to help us to communicate our products and product updates to our customers.

For more information regarding browser-specific cookies, please find relevant links below:

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OSX)

Cookie settings in Safari (iOS)

Cookie settings in Android

How can you withdraw consent?

If you don’t want us to process your data anymore, please contact us at or send us mail to Launchpad, Penryn, Cornwall, UK, TR10 9FE.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to Launchpad, Penryn, Cornwall, UK, TR10 9FE.

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